Privacy Policy

Last updated: 9 August 2026

Rabbits’ Choice respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.rabbitschoicestudio.com, contact us, purchase our products or services, sign up to communications, or otherwise interact with Rabbits’ Choice.

1. Who We Are

This website is operated by Rabbits’ Choice.

Email: info@rabbitschoicestudio.co

For the purposes of applicable UK data protection law, Rabbits’ Choice is the data controller responsible for your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide to us

This may include:

your name;
email address;
telephone number;
billing and delivery address;
payment and transaction information;
information provided when you contact us;
information provided when you book a workshop, mentoring session or creative service;
information you provide when completing forms or surveys;
information relating to a project or collaboration; and
any other information you choose to provide to us.

Please do not provide sensitive personal information unless it is genuinely necessary for the service you are requesting.

Information collected automatically

When you use our website, certain information may be collected automatically, such as:

IP address;
browser and device type;
operating system;
pages visited;
approximate location;
referring website;
date and time of visits; and
information about how you interact with our website.

Some of this information may be collected through cookies or similar technologies.

3. How We Use Your Information

We may use your personal information to:

process and fulfil orders;
arrange delivery;
provide products and services;
manage workshop, mentoring and event bookings;
communicate with you about your order or enquiry;
respond to questions, requests and complaints;
provide customer support;
manage client and creative projects;
send marketing communications where you have consented to receive them or where otherwise permitted by law;
improve our website, products and services;
understand how visitors use our website;
maintain website security and prevent fraud or misuse;
keep appropriate business and financial records; and
comply with legal and regulatory obligations.

We will only use your personal information where we have a lawful basis for doing so.

4. Our Lawful Bases for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Contract

We may need to use your information to enter into or perform a contract with you, such as processing an order or delivering a service you have purchased.

Legal obligation

We may process information where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may use information where it is reasonably necessary for our legitimate business interests, provided those interests are not overridden by your rights.

For example, this may include operating and improving our website, maintaining security, managing our business and responding to enquiries.

Consent

Where required, we may ask for your consent before using your information for a particular purpose, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you can withdraw it at any time.

5. Marketing

If you choose to subscribe to our mailing list or marketing communications, we may use your name and email address to send you updates about Rabbits’ Choice, including new work, products, events, workshops, exhibitions and other news.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@rabbitschoicestudio.com.

We will not sell your personal information to third parties.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that can help a website function properly and understand how visitors use it.

We may use cookies for purposes including:

keeping the website functioning;
remembering preferences;
understanding website traffic and usage;
improving website performance; and

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where available, our website cookie settings.

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7. Payments

When you purchase something from us, payment may be processed through a third-party payment provider.

We do not normally have access to or store your full payment card details.

Your payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.

8. Third-Party Service Providers

We may use trusted third-party providers to help us operate our website and business.

These may include providers for:

website hosting;
e-commerce and payment processing;
delivery and fulfilment;
email and marketing communications;
website analytics;
booking and scheduling;
customer relationship management; and
IT, security and technical support.

These providers may process personal information on our behalf where necessary to provide their services.

We aim to work with reputable providers and take reasonable steps to ensure that personal information is handled appropriately.

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9. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.

The length of time we retain information will depend on its type and why we need it.

For example, information relating to purchases may need to be retained for an appropriate period to maintain business and financial records, while marketing information may be retained until you unsubscribe or withdraw your consent.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

If we become aware of a personal data breach that is required to be reported under applicable law, we will take the appropriate steps to investigate, contain and report it.

12. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law including the right to:

ask for a copy of the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information in certain circumstances;
ask us to restrict how we use your information in certain circumstances;
object to certain types of processing;
withdraw consent where we rely on consent;
receive certain personal information in a portable format; and
complain to the relevant data protection authority.

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact:

info@rabbitschoicestudio.com

We may need to ask for information to verify your identity before responding to a request.

13. Complaints

If you have concerns about how we have handled your personal information, please contact us first at:

info@rabbitschoicestudio.com

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

The ICO's website provides information about your data protection rights and how to make a complaint.

14. Children's Privacy

Our website is not specifically directed at children.

We do not knowingly collect personal information from children where parental or guardian consent is required by law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can take appropriate action.

15. Links to Other Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Rabbits’ Choice

Email: info@rabbitschoicestudio.com